First, it is important to grasp that strategy—if effective—does lead to
accomplishing a long-term goal, but it is not one itself. So, the managers
stating their strategy is “to become leader in certain category” are
essentially confusing strategy with an objective/goal.
Second, it is tempting to attribute a business’s top position to its strategy,
but Michael Porter made an important distinction between operation
effectiveness and strategy by referring to the success of Japanese companies
during the 1980’s (Porter, 1996). Operational effectiveness helps firms to
become most cost effective and hence lead the profitability game. However,
such a success is not sustainable because, over time, competitors can also
achieve economies of scale, go up on the learning curve, hence, down on the
cost curve.
What then is strategy?
Think of the Chess game. Your goal to checkmate your opponent, and there are
several combinations of individual moves that can lead that outcome. Which
move becomes activated and at what time depends on what your opponent does
and how they respond to your moves. Note that in this case, you can do not
decide on a particular combination and insist on playing even if, due to
competitor’s choices, the combination becomes irrelevant. Instead, you have
a favorite combination—or two even several—and you use them in
contingencies. When you play this way, over time, some useful
generalizations would surface; for example, you might come to recognize that
you are a better defender/attacker.
Strategy is analogous to this; moves representing activities, checkmate
representing success, and combination representing the firm strategy.
Therefore, strategy is a deliberate choice of set of activities that firm
picks to perform for creating superior value for its customers either in the
form of premium product, lower cost, or both. Strategy has long-term
implications for the firm. Strategic decisions are either impossible or
difficult to reverse. In a firm there are marketing, human resource,
operations, customer, and many other forms of strategy each necessarily
consistent with the overall business strategy which in turn needs to be
consistent with the corporate level strategy.
Porter, M. E. (1996, December 1). What Is Strategy. Harvard Business Review.
0 Comments
Please share views in the comments.